Return & Refund Policy

Please read this policy carefully. This is the Return and Refund Policy of RC Training Group, LLC. This Return and Refund Policy is licensed by TermsFeed Generator to RC Training Group, LLC.


All coursework is delivered digitally through the web site. Once a user successfully completes the coursework or test, a certificate can be downloaded immediately in PDF format. In the event that you are unable to download the PDF, please use the contact form to request the certificate by email. You must include your PTB ID when requesting your certificate.


We do not issue refunds for digital products once the order is confirmed and the product is sent.
We recommend contacting us for assistance if you experience any issues receiving or downloading our products.

Contact us
If you have any questions about our Returns and Refunds Policy, please contact us:
By phone number: 815-454-2557
By email:

  1. Still missing refund and delivery policy as well.Delivery as in how is the class/information delivered: youtube video, CD, DVD, flashdrive, flash player, email link to customer, email receipt, etc. Usually they will say something like a receipt will be emailed to you, has to say classes are on the website only, not a DVD or video, etc.”

Connect with us

PO 536
Sheffield, IL 61361
United States

Office: 815-454-2557
Fax: 888-828-4898
Email: Click Here

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Return & Refund Policy

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Case Law

In the case of Northside Motors of Florida, Inc. v. Brinkley, 282 So. 2nd (FL 1973), the court’s ruling states, in part, “The Supreme Court of the United States has since emphasized and re-emphasized that state action will not be found in the purely private conduct of an individual voluntary engaged in without some form of active assistance or cooperation on the part of the state.” This means that law enforcement shall not be involved in the self-help (non-judicial) repossession process unless some violation of law occurs.

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